Allied Tree Service (Allied Tree Service, we, us, or our) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and when and how it may be shared.By using our website, submitting a request for information or service, or otherwise communicating with us, you acknowledge the practices described in this Privacy Policy.1. Information We CollectWe may collect information that you voluntarily provide to us, including:Your namePhone numberEmail address
Property or service address
Information about the tree services or other services you are requesting
Information you provide when submitting a contact, estimate, or service request
Any other information you choose to provide when communicating with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
Allied Tree Service may use the information we collect to:Respond to inquiries and requests for estimates
Schedule and provide requested services
Communicate with you about your service request
Contact you by telephone, email, or SMS when appropriate
Send service-related notifications and communications
Provide customer support
Improve our website, services, and customer experience
Maintain the security and functionality of our website
Comply with applicable laws, regulations, and legal obligations
We will use personal information for legitimate business and service-related purposes and in accordance with applicable law.3. SMS CommunicationsIf you provide your mobile telephone number and consent to receive SMS communications from Allied Tree Service, we may use your phone number to send text messages relating to your inquiries, estimates, appointments, services, updates, or other communications for which you have provided consent.Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.You may opt out of SMS communications at any time by replying STOP to a message from us. After you send STOP, we may send a confirmation message and will no longer send SMS messages to that number unless you subsequently provide consent. You may also contact us directly to request that SMS communications be discontinued.4. How We Share Your InformationAllied Tree Service does not sell or rent your personal information.We may share information when reasonably necessary to operate our business, provide requested services, communicate with customers, maintain our website, comply with legal obligations, or protect our rights and property. For example, information may be shared with service providers or contractors who assist us with business operations, communications, website services, or other services necessary to operate our business. Such parties may only use information as necessary to perform services for us or as otherwise permitted by law.We may also disclose information if required by law, legal process, court order, or governmental request, or when we believe disclosure is necessary to protect the rights, safety, or property of Allied Tree Service, our customers, or others.SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to provide functionality, understand website traffic, improve website performance, and enhance the user experience.You may be able to adjust your browser settings to refuse or limit cookies. Disabling cookies may affect certain website functionality.6. Third-Party WebsitesOur website may contain links to third-party websites or services. Allied Tree Service is not responsible for the privacy practices, content, or security of third-party websites.We encourage you to review the privacy policies of any third-party website you visit.7. Data SecurityWe take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.8. Children’s PrivacyOur website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.9. Your Privacy ChoicesYou may contact Allied Tree Service to ask questions about the personal information we maintain about you or to request that we update or correct information that is inaccurate, subject to applicable legal requirements.You may also opt out of marketing communications where applicable and opt out of SMS communications by replying STOP to an SMS message.10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to periodically review this page for the most current version.11. Contact UsIf you have questions about this Privacy Policy or Allied Tree Service’s privacy practices, please contact us through the contact information provided on our website.SMS Terms & Conditions on WebsiteYour website should also include an SMS Terms & Conditions page with the following key points:Note: THIS IS AN EXAMPLE LANGUAGE. PLEASE EDIT THE BRACKETS AND THE INFORMATION ACCORDING TO YOUR BUSINESS INFORMATION.
SMS Consent Communication:
The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If customers consent to receive SMS messages, they may receive communications such as:
Example:
“Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may send up to [X] messages per week related to [appointments, billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”Potential Fees for SMS Messaging:
Be aware that standard message and data rates may apply, depending on the recipients carriers pricing plan. These fees may vary for domestic and international messages.Opt-In Methods:
Customers may opt in to receive SMS messages via:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Methods:
Customers can opt out at any time by replying “STOP” to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.
Help:
If customers are experiencing issues, they can reply with “HELP,” or you can provide them with direct assistance via a contact link or phone number.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
